Terms & Conditions
Last updated: 2026
These Terms & Conditions (“Terms”) govern your access to and use of the Ace Academic Publishing website and your purchase of our products. By using this website or placing an order, you agree to these Terms. Please read them carefully.
Eligibility & accounts
You must be at least 18 years old, or have the involvement of a parent or guardian, to make a purchase or create an account. You are responsible for keeping your account credentials secure and for all activity that occurs under your account. Please notify us immediately of any unauthorized use.
Products & descriptions
We sell supplemental educational workbooks (physical books) and instant-download worksheets (digital PDFs). We work to describe our products accurately, but we do not warrant that descriptions, images, or other content are error-free. Cover designs, sample pages, and specifications may be updated over time.
Pricing & payment
All prices are listed in U.S. dollars and are inclusive of applicable sales tax where noted. Prices and promotions may change at any time. Payment is processed securely through Stripe at checkout. In the event of a pricing or product error, we reserve the right to correct the error and to cancel or refuse any order placed at the incorrect price, even after an order has been submitted.
Orders & cancellation
Your order is an offer to purchase, which we may accept or decline. We may cancel orders in cases of suspected fraud, payment issues, pricing errors, or product unavailability. If we cancel an order you have paid for, we will issue a refund to your original payment method.
Intellectual property & license
All content on this website and within our products — including text, workbook pages, worksheets, graphics, logos, and designs — is the property of Ace Academic Publishing and is protected by copyright and other intellectual-property laws. When you purchase a workbook or worksheet, you receive a limited, non-exclusive, non-transferable license to use it for personal or single-classroom educational purposes.
Unless you have arranged a bulk or institutional license with us, you may not copy, redistribute, resell, sublicense, publicly post, or create derivative works from our materials. Digital downloads are licensed to a single purchaser and may not be shared or redistributed. For school, district, or multi-classroom use, please contact us about licensing.
Digital downloads
Downloadable worksheets are delivered electronically after successful payment via a secure download link and by email. Because digital goods are delivered instantly and cannot be returned, they are non-refundable once downloaded, except where required by law. Download access may be revoked if an order is refunded or cancelled.
Shipping, risk of loss & returns
Shipping timelines, rates, and our return and refund policy for physical products are described on our Shipping & Returns page, which is incorporated into these Terms by reference.
Risk of loss. All physical orders are sold FOB shipping point. Title to the books and the risk of loss pass to you at the moment we hand the package to the carrier. From that point forward, Ace Academic Publishing is not responsible for packages that are lost, stolen, delayed, damaged in transit, or misdelivered by the carrier. Any claim for a lost or delayed shipment must be pursued with the carrier.
Payment obligation. Because our obligation to you is fulfilled once we deliver your books to the carrier, the purchase price is considered fully earned at that time and you remain responsible for paying the full amount of your order even if the shipment is later lost, stolen, or delayed in transit. A shipment problem that occurs after we have handed your order to the carrier is not grounds for withholding payment, and we reserve the right to dispute any chargeback filed on that basis. We strongly recommend selecting a tracked or insured shipping method where available.
Returns. If you simply change your mind, you may return unused physical books in their original condition within 30 days of delivery for a refund of the product price. In that case, you are responsible for the cost of return shipping, and we recommend using a tracked method, as we cannot issue a refund for a return we do not receive. Original and return shipping charges are non-refundable except where a return is due to our error or a damaged/defective item (see our Shipping & Returns page). Please contact us first to start a return so we can provide instructions.
Acceptable use
You agree not to use the website for any unlawful purpose, to interfere with its operation or security, to attempt to gain unauthorized access to any systems or accounts, or to infringe our or any third party’s rights.
Disclaimers & limitation of liability
Our website and products are provided “as is” without warranties of any kind, whether express or implied, to the fullest extent permitted by law. Our educational materials are supplemental resources and do not guarantee any particular academic outcome. To the maximum extent permitted by law, Ace Academic Publishing will not be liable for any indirect, incidental, or consequential damages, and our total liability for any claim will not exceed the amount you paid for the product giving rise to the claim.
Governing law
These Terms are governed by the laws of the State of North Carolina, without regard to its conflict-of-law rules. Any disputes will be subject to the exclusive jurisdiction of the state and federal courts located in North Carolina.
Changes to these Terms
We may update these Terms from time to time. Changes take effect when posted on this page with an updated date. Your continued use of the website constitutes acceptance of the revised Terms.
Contact us
Questions about these Terms? Email contact@aceacademicpublishing.com or write to us at 3031 Village Market Place, Morrisville, NC 27560.
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