Privacy Policy
Last updated: 2026
Ace Academic Publishing (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains what information we collect when you visit aceacademicpublishing.com or purchase our products, how we use it, who we share it with, and the choices and rights you have. By using our website, you agree to the practices described here.
Information we collect
Information you provide. When you create an account, place an order, request a bulk quote, or contact support, we collect your name, email address, phone number (if provided), billing and shipping addresses, order details, and the contents of any messages you send us.
Payment information. Card payments are processed by our payment provider, Stripe. Your full card number is entered directly with Stripe and is never stored on or transmitted through our own servers. We receive only limited confirmation details (such as the last four digits and payment status) needed to fulfill your order.
Information collected automatically. Like most websites, we and our service providers may collect limited technical data such as your IP address, browser type, device information, pages viewed, and referring pages, using cookies and similar technologies to keep your cart working, secure the site, and understand how it is used.
How we use your information
We use your information to process and deliver your orders, provide digital downloads, send order confirmations and shipping and status updates, respond to your support and bulk-order inquiries, prevent fraud and abuse, comply with legal obligations, and improve our products and website. We use a live-chat provider and an email provider to communicate with you.
Email and communications
We send transactional emails related to your account and orders (confirmations, shipping and status updates, password resets, and support replies). These are necessary to provide our service. We do not sell your email address, and any promotional messages would include an option to unsubscribe.
How we share information
We do not sell your personal information. We share it only with service providers who help us operate the business — for example, Stripe (payments), our email delivery provider, our live-chat provider, and our website host — and only to the extent needed to perform their services. We may also disclose information if required by law or to protect our rights, safety, or property.
Cookies
Cookies are small files stored on your device. We use essential cookies to keep you signed in and remember your cart, and we may use analytics cookies to understand site usage. You can control cookies through your browser settings, though disabling essential cookies may affect checkout and account features.
Children’s privacy
Our workbooks are created for children, but our store and accounts are intended to be used by adults — parents, guardians, teachers, and schools. We do not knowingly collect personal information directly from children under 13. If you believe a child has provided us personal information, please contact us and we will delete it.
Data retention
We keep order and account records for as long as needed to provide our services, honor warranties and returns, and meet legal, tax, and accounting requirements. You may request deletion of your account data as described below.
Your rights and choices
Depending on where you live, you may have the right to access, correct, or delete your personal information, or to object to or restrict certain processing. To exercise these rights, or to close your account, email us at contact@aceacademicpublishing.com and we will respond within a reasonable time. We will not discriminate against you for exercising your rights.
Data security
We use industry-standard safeguards, including encrypted (HTTPS) connections and a PCI-compliant payment processor, to protect your information. No method of transmission or storage is completely secure, but we work to protect your data and limit access to it.
Changes to this policy
We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated “last updated” date. Your continued use of the website after changes take effect constitutes acceptance of the revised policy.
Contact us
Questions about this policy or your data? Email contact@aceacademicpublishing.com or write to us at 3031 Village Market Place, Morrisville, NC 27560.
This policy is provided for general information and should be reviewed by qualified legal counsel before launch to confirm it meets the requirements applicable to your business.