Terms & Conditions

This Privacy Policy governs the way in which Ace Academic Publishing collects, uses, maintains, and discloses information obtained from users (referred to as "User" or "Users") of the aceacademypublishing.com website ("Site," "we," "us," or "our"). This privacy policy is applicable to the Site and all products and services offered by Ace Academic Publishing.

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Collection of Personal Identification Information

• Ace Academic Publishing may collect personal identification information from Users through various means, including but not limited to, when Users visit our website, register on the site, place an order, subscribe to our newsletter, and engage in other activities, services, features, or resources provided on our Site. When appropriate, Users may be asked to provide their name, email address, mailing address, and phone number. Users have the option to browse our Site anonymously. We will only collect personal identification information from Users when they voluntarily submit such information to us. Users can choose not to share personal identification information, but this may limit their ability to engage in certain Site-related activities.

Collection of Non-Personal Identification Information

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• Ace Academic Publishing may collect non-personal identification information about Users when they interact with our Site. This information may include the browser name, details about the user's computer, and technical information related to their connection to our Site, such as their operating system and internet service provider, among other similar data.

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Use of Web Browser Cookies

• Our Site may utilize "cookies" to enhance the User experience. Cookies are placed on the User's hard drive by their web browser for record-keeping purposes and to gather information about their activities. Users can configure their web browser to reject cookies or receive alerts when cookies are being sent. However, it's important to note that certain parts of the Site may not function properly if this option is chosen.

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How We Use Collected Information

• Ace Academic Publishing may collect and use Users' personal information for the following purposes:

  • To Improve Customer Service: Information provided by Users helps us address their customer service requests and support needs more efficiently.

  • To Personalize User Experience: We may use information in an aggregated form to understand how Users, as a group, utilize the services and resources offered on our Site.

  • To Enhance Our Site: Feedback provided by Users can be used to enhance our products and services.

  • To Process Payments: Information submitted by Users when placing an order is used solely to provide service for that order. We do not share this information with external parties except when necessary to provide the service.

  • To Send Periodic Emails and SMS: We may use the email address or phone number to send User information and updates related to their orders, inquiries, questions, or other requests. Users who opt-in to our mailing list will receive emails containing company news, updates, and related product or service information. Instructions for unsubscribing from future emails are included in each email. If a User places a rental order with us, an SMS reminder is sent to notify the User of the rental order's expiry date and provide return instructions. SMS reminders cease automatically after all current rental deals are closed.

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Security of Your Information

• Ace Academic Publishing employs appropriate data collection, storage, and processing practices and security measures to safeguard personal information, usernames, passwords, transaction data, and information stored on our Site against unauthorized access, alterations, disclosure, or destruction.

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Sharing of Personal Information

• We do not sell, trade, or rent Users' personal identification information to third parties. We may share generic, aggregated demographic information that is not linked to personal identification information with our business partners, trusted affiliates, and advertisers for the purposes outlined above. We may use third-party service providers to assist in the operation of our business and the Site, such as sending newsletters or conducting surveys. User information (including email, name, and order number) may be shared with these third parties, including our official partners. If items sent to us are determined by the publisher to be counterfeit, we may share your contact details with the publisher for further investigation. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

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Changes to this Privacy Policy

• Ace Academic Publishing retains the discretion to update this privacy policy at any time. When updates are made, we will revise the updated date at the bottom of this page. We encourage Users to regularly check this page for any changes to stay informed about how we protect and use the personal information we collect. Users acknowledge and agree that it is their responsibility to periodically review this privacy policy and be aware of any modifications.

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Acceptance of These Terms

• By using this Site, you indicate your acceptance of this policy. If you do not agree with this policy, please refrain from using our Site. Continued use of the Site following any changes to this policy will be considered as your acceptance of those changes.